Privacy Policy

Information We Collect

We may collect information that you voluntarily provide when you:

• Submit a contact or quote request
• Request product information
• Contact us by phone or email
• Complete online forms
• Communicate with our sales or customer service team

Information may include:

• Name
• Company name
• Email address
• Telephone number
• Business address
• Product or service inquiries
• Any additional information you voluntarily provide

We do not intentionally collect sensitive personal information through this Website unless you choose to provide it.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically to improve Website performance and security. This information may include:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General geographic location derived from your IP address

This information is generally collected in an aggregated form and is not used to identify individual visitors.

How We Use Your Information

Information collected through our Website may be used to:

• Respond to inquiries and quote requests
• Provide product information and customer support
• Process requests for products and services
• Improve Website functionality and user experience
• Maintain Website security
• Detect fraud or unauthorized activity
• Comply with applicable legal obligations
• Communicate regarding products or services you have requested

We do not sell or rent your personal information to third parties.

Cookies & Analytics

Our Website may use cookies and similar technologies to improve functionality, remember user preferences, analyze Website traffic, and enhance the overall browsing experience.

We may also use third-party analytics services, such as Google Analytics, to understand how visitors interact with our Website. These services collect aggregated usage information and operate under their own privacy policies.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain Website features.

Information Sharing

We may disclose information when necessary to:

• Service providers assisting with Website hosting, maintenance, communications, or technology services
• Shipping or delivery providers, when fulfilling customer requests
• Government agencies or legal authorities when required by applicable law
• Protect our legal rights, property, employees, customers, and website security

Information is shared only as reasonably necessary to perform these functions or satisfy legal obligations.

Data Security

Havard Welding maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we implement commercially reasonable security measures, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Users transmit information at their own discretion.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to customer inquiries
• Maintain business records
• Fulfill contractual obligations
• Comply with applicable legal, accounting, and regulatory requirements
• Resolve disputes and enforce our legal rights

When information is no longer required, it is securely deleted or otherwise disposed of in accordance with our record retention practices.

Third-Party Websites

Our Website may contain links to manufacturer websites or other third-party resources for product information and technical documentation.

Havard Welding is not responsible for the privacy practices, security, or content of external websites. Visitors should review the privacy policies of those websites before providing personal information.

Children's Privacy

This Website is intended for business and commercial use. It is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that information has been submitted by a child under 13, we will take reasonable steps to delete the information promptly.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding the personal information we maintain, including the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information where permitted by law
• Request information regarding our data handling practices

To submit a privacy-related request, please contact us using the information below. We may request additional information to verify your identity before processing your request.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in legal requirements, business operations, or Website functionality. The revised version will become effective immediately upon publication on this Website. Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.